xDesk - a free sample issue tracking database

xDesk for xPages helpdesk and issue tracking on Lotus Notes and Domino

xDesk is a generic xPages database application that can be used in a variety of situations such IT Helpdesk, Health and Safety Issue Reporting, Quality Management Issue Tracking and more.

This application was designed to be a simple workflow application that allows contributors to log issues and then have them actioned as appropriate.

xDesk is made available free of charge atOpenNTF  for unlimited users in your organisation and comes with free source code for you to customise as appropriate. Of course we will be happy to help you with any customisation, integration or implementation that you need.

Some of the main features of xDesk include

  1. Create and action issues from any web browser, Notes Client or via email
  2. View issues by status and sort on the fly
  3. Search issues by keywords, date ranges and status
  4. Export resultant searches to Excel
  5. Create comments and converstations for communications and auditing purposes
  6. Customise specific parameters via the keywords / admin area
  7. View your own status updates and open issues at a glance throughout the application
  8. Upload and manage attachments


Need some help, advice or just need to know more?

Contact  us if you need help or advice installing, customising or have any feature requests or suggestions or alternatively go to ourXSPtalk blog for regular updates and discussions around this application.